FAQ- Product- Stock & Product Update

How do I update the stock level individually?

On Seller Center landing page go to: Products > Manage Products > the product stock is highlighted in the column "Available". Edit the desired product stock available by clicking on the quantity available.

How do I update the list price individually?

On Seller Center landing page go to: Products > Manage Products > the product price is highlighted in the column "Price". Edit the desired product price by clicking on the price.

How do I update the sales price individually?

Seller Center landing page go to: Products > Manage Products > the product sale price is highlighted in the column "Sale Price". Edit the desired product sale price and specific the date range typing by clicking on the price.

How do I do a mass upload of price and stock level?

Please follow the link: Bulk Price Update Guide.

What is the difference between Price and Sales Price?

"Price" is the permanent full price of the item while "Sales Price" is the sales price of the item if you want to offer a discount to the customers.

How do I disable a product from being listed?

On Seller Center landing page go to: Products > Manage Products. Find the specific products by their name or SKU Code on the search bar. On the column "Active", click the ON/OFF Button.

How can I change the category of my products?

If you mistakenly uploaded some of your products to a wrong category and you wish to change it, please submit your request to Seller Helpdesk and select "Onboarding & QC: Product Management" as an option. Please provide the SKU numbers, and the new wished category.

How do I make changes for prices and stocks bulk?    

You can make bulk changes to price e.g. to prepare for a shop-wide sale or to update stock count.

Proceed to Seller Center > Products > Import Products > Download Templates for stock update/ price update

Edit the inputs in batches on the spreadsheet using Open Office and save the file back in CSV. Update the CSV file in the Import Products page on Seller Center. If you face issues updating, kindly reach out to Seller Help Desk.

How long will it take for price and stock changes to take into effect?    

Update on changes will be synced onto the website almost immediately. Only price discounts made above a threshold of 80% will be pushed to QC.